Privacy Policy
This privacy policy describes how Global Lingua Academy, located at 45, 80 Feet Road, 3rd Floor, Koramangala, Karnataka, 560034, India, collects, uses, and protects your information when you use our site and services.
Information We Collect
We collect information to provide and improve our services. The types of information we collect depend on how you interact with our site and what services you use.
Information you provide to us directly:
When you register on our site, enroll in a course, purchase services, contact us, or participate in other activities on our online platform, you may provide us with personal data. This may include information such as your name, date of birth, contact details (like physical address), educational background, professional experience, payment information, and any other information you choose to share.
Information we collect automatically:
When you visit our site, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, device identifiers, pages viewed, time spent on pages, and other diagnostic data. We collect this data using cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide, operate, and maintain our services.
To process your transactions and manage your subscriptions or enrollments.
To communicate with you, respond to your inquiries, and provide customer support.
To send you updates, security alerts, and administrative messages.
To personalize your experience on our site and tailor the content and offers we show you.
To monitor and analyze usage and trends to improve our site and services.
To develop new products, services, features, and functionality.
To detect, prevent, and address technical issues, security breaches, and fraudulent activity.
To comply with legal obligations and enforce our terms and conditions.
Our legal basis for processing your personal data includes:
Your consent.
Performance of a contract with you or to take steps at your request prior to entering into a contract.
Compliance with a legal obligation to which we are subject.
Our legitimate interests, provided these do not override your fundamental rights and freedoms.
How We Share Your Information
We may share your information with third parties in the following circumstances:
With service providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are obligated to protect your information and use it only for the purposes we specify.
With affiliates: We may share information with our affiliated entities for business purposes consistent with this privacy policy.
For legal reasons: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
In the event of a business transfer: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
With your consent: We may share your information with third parties when we have your explicit consent to do so.
Your Data Protection Rights
Depending on your location and applicable laws, particularly under the General Data Protection Regulation (GDPR), you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the physical address provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.
Data Security
We have implemented measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information over the internet is not completely secure, and we cannot guarantee the security of your personal data transmitted to our site. Any transmission is at your own risk.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
Third-Party Links
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us by postal mail at:
Global Lingua Academy
45, 80 Feet Road,
3rd Floor,
Koramangala, Karnataka,
560034
India